for organisations
Process consultancy for organisations
Work that runs between teams, suppliers, partners and customers gets stuck at the handovers. We map how it really runs, design one shared flow and build it with the tool that fits. Then we hand it over.
§ 01 / 06what we do
Consultancy first. Tools second.
Hired for the process, not for a product.
N° 01
Process analysis
We map how the work is really done, so the problem gets a name.
N° 02
Process design
One shared flow with clear handovers: less retyping, chasing and waiting.
N° 03
Digitalisation
Apps, automations and reports, with the tool that fits.
N° 04
Implementation
Rolled out with your people, documented, and handed over.
§ 02 / 06our stance
We don't sell saved hours.We take out the friction.
Friction costs more than time: attention, patience, mistakes. Take it out, and people have room for the work that needs them: customers, decisions, the hard problems.
How we work
One route for every engagement. The tool is chosen halfway, not at the start.
- Listen. With every party: shop floor, office, management, suppliers, customers.
- Map. How the work runs today, and where it gets stuck.
- Design. One flow that fits all parties, refined with its users.
- Build. In short rounds, with the tool that fits.
- Hand over. Documented, so the next person continues straight away.
The tools we build with
The process decides the tool, and sometimes the answer is no new tool at all. When software helps, these are the instruments:
- Microsoft Power Platform: apps, automations and reports on top of Microsoft 365, on one shared data backbone.
- AI-assisted workflows: assistants and agents set up for one job, inside the systems you already use.
- Excel and VBA: still the fastest tool for many jobs, and a good first step.
In practice: Delta Reefer Care
A 24/7 operation with 3 shifts and 5 teams ran on paper work orders, WhatsApp and email. Now mechanics work in a handheld app and office and operations in desktop apps, on one shared backbone, with 85+ users across 3 departments. Read the case study →
What you keep
- Every party at the table. A flow that suits only one side gets worked around, so we design with all of them.
- Built to run without us. We hand over structure, documentation and know-how. Not a dependency.
- Open and documented. Data model, logic and decisions, readable by the next person.
The first conversation is about where the work gets stuck. Not about the tool.
contact
Where does the work get stuck?
Tell us where work gets stuck between teams, suppliers, partners or customers. The first conversation is about the process, not the tool.